Primary responsibility that falls in an Assistant Accommodation Manager Job Description is assisting in the management of the Accommodation Department on a daily basis as well as in the absence of the Executive Accommodation Manager. The role differs slightly when we’re considering a 4* hoteel and a 5* resort. However, regardless of the hotel’s standards, the Assistant Accommodation Manager Job Description entails the following duties.

Assistant Accommodation Manager Job Description – Duties and Responsibilities:

  • Complete accommodation worksheets before the staff arrive making sure that any special requests are noted.
  • Monitors and maintains a high level of cleanliness in rooms, storage areas, linen rooms, offices, laundry, restrooms and public areas.
  • Monitors job performance pertaining to the level of cleanliness.
  • Trains and coaches Lead Accommodation Assistants and Accommodation Assistants.
  • Compiles and reports accurate status of guest rooms to the Front Office department.
  • Maintains room quality as per checklist.
  • Enforces standard procedures for the acceptance, security and return on guest lost and found items.
  • Conducts inventories of linen, supplies and equipment as required.
  • Orders and receives supplies so as to maintain adequate inventory levels.
  • Manages schedules and rosters.
  • Works closely with Maintenance to coordinate projects for the guest rooms.
  • Reports to the Front Office in the morning to retrieve the Housekeeping keys and again at the end of the day to turn the keys in.
  • Ensures quality services are rendered in meeting guest needs and that guest relations are enhanced.
  • Enforces the hotel’s policies and procedures.
  • Ensures daily line up and departmental meetings are completed according to hotel standards.

There are also some minimum requirements you need to meet in most cases to land a role as this. Please read more about them below.

Minimum Requirements

As a candidate applying to the role of an Assistant Accommodation Manager, here are the requirements you have to meet:

  • Leaving Certificate or equivalent.
  • Previous accommodation experience.
  • Previous leadership experience in a 3, 4 or 5 star hotel.
  • Excellent attention to detail and organisational skills.
  • Ability to communicate in English with excellent written and verbal skills.
  • Ability to compute basic mathematical calculations.
  • Excellent knowledge of computers.
  • Experience of administration work and report writing.

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